Privacy Policy

Last Reviewed: 08/2026

This Privacy Policy explains how Viva Vitality MN ("Viva Vitality," "we," "us," or "our") collects, uses, and protects your information, and describes your rights regarding that information when you use our website, vivavitalitymn.com, or engage our services.

At https://www.vivavitalitymn.com, together with our affiliated clinical entity ("ReviveMD"), we prioritize your privacy and are committed to safeguarding the information you share with us. This document describes how we handle the Personal Information collected through our website, applications, and services (collectively, "Services"). It does not extend to content processed on behalf of API customers, which is governed by separate agreements.

If you have questions or concerns about this policy, please contact us.

1. Collection of Personal Information

When you visit our website or use our Services, we may collect the following:

Directly from You. When you create an account, use our Services, or communicate with us, we collect:

• Account Information: your name, contact details, account credentials, payment information, and transaction history.
• Content: Personal Information contained in your inputs, uploads, or feedback to our Services.
• Communication Information: if you contact us, your name, contact details, and the content of your message — including your mobile number and consent status if you opt in to text messaging.
• Social Media Information: interacting with our social media accounts may result in our collection of your contact details. Social media platforms may also provide us with aggregated user-interaction data.

Automatically Collected Information. As you navigate and interact with our Services, we collect:

• Technical Information: browser and device data, IP addresses, usage patterns, and cookies, used to improve your experience and our Services.

2. Use of Personal Information

We use your Personal Information to:

• Deliver and improve our Services.
• Communicate with you about your care, appointments, and our offerings.
• Conduct research and prevent fraud.
• Comply with legal obligations and protect our rights.

3. Disclosure of Personal Information

We may share your Personal Information with:

• Service Providers: vendors who support our business operations and service delivery (for example, scheduling, payment processing, and IT hosting) under confidentiality obligations.
• In Connection with Business Transfers: as part of a merger, acquisition, financing, or similar business transition.
• For Legal Reasons: when necessary to comply with applicable law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Viva Vitality, our patients, or others.

We do not sell Personal Information, and — as described in Section 3a below — we do not share mobile phone numbers or SMS consent with third parties for marketing or promotional purposes.

3a. Text Messaging (SMS) Privacy

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared with any third parties. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We collect mobile numbers and SMS consent only from patients and prospective patients who opt in directly, in person or by phone. Information shared with the service providers who help us deliver text messages is used solely to send messages on our behalf and is subject to confidentiality obligations.

You can opt out of text messages at any time by replying STOP, or reply HELP for assistance. Message and data rates may apply, and message frequency may vary.

For the full terms governing our texting program, see our SMS Terms and Conditions.

HIPAA Privacy and Your Medical Information

Viva Vitality Clinic is committed to complying with the Health Insurance Portability and Accountability Act (HIPAA), 45 C.F.R. Parts 160 and 164, to protect the confidentiality of your medical information. HIPAA ensures that your health information is used or disclosed only as necessary to provide care, manage treatment, obtain payment, or with your explicit authorization.

HIPAA Protections Include:

• Confidentiality: your medical information is shared only with personnel authorized in connection with your treatment or healthcare administration.
• Security: we maintain administrative, physical, and technical safeguards to protect your health information.
• Right to Access: you may request access to your medical records and request correction of inaccuracies.

For more information about your rights under HIPAA, visit the U.S. Department of Health and Human Services website.

4. Your Rights

Depending on your location, you may have certain statutory rights regarding your Personal Information, including the right to:

• Access your Personal Information and information about how it is processed.
• Delete your Personal Information from our records.
• Rectify or update your Personal Information.
• Transfer your Personal Information to a third party (data portability).
• Restrict how we process your Personal Information.
• Withdraw consent, where consent is our legal basis for processing.
• Object to our processing of your Personal Information.

You may exercise these rights by contacting us at info@vivavitalitymn.com.

5. Children's Privacy

Our Services do not target children under 13, and we do not knowingly collect information from children under that age. We will investigate any notification to that effect and, where appropriate, delete the Personal Information from our systems. If you are 13 or older but under 18, you must have permission from a parent or guardian to use our Services.

6. Third-Party Websites

Our Services may link to external sites not governed by this Privacy Policy. We recommend reviewing those sites' privacy policies independently.

7. Security and Retention

We employ administrative, technical, and physical safeguards to protect your Personal Information, though no method of transmission or storage is completely secure. We retain data only as necessary to provide our Services and comply with legal obligations.

8. International Users

Your Personal Information may be processed and stored in the United States and other jurisdictions consistent with the legal bases described for our operations.

9. Policy Updates

We may periodically update this Privacy Policy. Material changes will be posted on this page along with an updated effective date.

10. Contact Us

Questions or concerns regarding this policy may be directed to:

Viva Vitality Clinic
Phone: (952) 688-6388
Website: vivavitalitymn.com
Email: info@vivavitalitymn.com

By using our website or Services, you agree to this Privacy Policy and to the collection and use of your information as described.

Consent to Communication

Scope of Consent. By submitting your personal information on our website, including your name, telephone number, and email address, you agree that Viva Vitality may contact you by email, phone call, text message, or postal mail regarding your care, appointments, billing, and clinic updates. Mobile numbers and SMS consent are used solely by Viva Vitality for these purposes and are never shared with subsidiaries, affiliates, or third parties for their own marketing purposes. See our Text Messaging (SMS) Privacy section above and our SMS Terms and Conditions for the terms governing our texting program.

Automated Calls and Messages. You acknowledge that this consent includes autodialed and prerecorded messages or calls delivered via automated technology to the phone number you provided. We obtain separate, express consent for telemarketing calls where required by the Telephone Consumer Protection Act, 47 U.S.C. § 227, and applicable FCC regulations.

Voluntary Nature of Consent. Providing consent is voluntary, and consent is not a condition of receiving care or purchasing any goods or services. You may withdraw consent at any time by following the opt-out instructions in our communications (including replying STOP to text messages) or by contacting our office directly.

Data Protection and Privacy

Use of Information. We use the information you provide to deliver and tailor our communications with you, improve your experience with our Services, and support internal analytics, quality improvement, and compliance with legal obligations.

Sharing and Disclosure. We do not sell your personal data. We share data only with service providers who support our clinic operations under confidentiality and data-protection obligations, or as otherwise required by law. We do not share mobile numbers or SMS opt-in data with third parties for their own marketing purposes.

Data Security. We maintain appropriate technical and organizational measures designed to protect against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

Rights of Individuals. You have rights regarding your personal data, including the right to access, correct, delete, or restrict processing, and the right to data portability. To exercise these rights, please contact us using the information in Section 10 above.

Healthcare Disclaimer

The information provided on this website is for general informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. Always seek the guidance of a qualified healthcare provider with any questions regarding a medical condition or treatment. Never disregard professional medical advice or delay in seeking it because of information found on this website. If you think you may have a medical emergency, call your doctor or 911 immediately.

Testimonials Disclaimer

Testimonials reflect the personal experiences of individual patients and are not a guarantee of specific results. Individual outcomes may vary. Names and images used may be changed to protect patient identity. Testimonials are indicative of patient satisfaction and are not a substitute for professional healthcare guidance.